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Kona Ice Takes First in Elite Franchise Ranking

Kona Ice Takes First in Elite Franchise Ranking

 Ranks #1 in Franchise Industry’s Most Comprehensive Franchisee Satisfaction Survey; Franchise Business Review’s “Top 200 Franchises of 2018”

FLORENCE, Ky. – Kona Ice is rolling in at number one for 2018.

For the second year in a row, the country’s premier mobile gourmet shaved ice brand, renowned for creating over-the-top experiences for tens of millions of consumers across the nation, has earned the number one spot in the franchise industry’s most comprehensive franchisee satisfaction rankings.

Among more than 28,000 franchise owners surveyed representing more than 307 brands, Kona Ice’s franchisees scored Kona Ice higher than any other concept measured in the Franchise Business Review Top 200 Franchises of 2018.” Remaining in the top spot demonstrates Kona Ice’s true commitment to keeping its franchisees the happiest in America.

In addition to ranking first overall, the brand has been atop the survey’s “Food & Beverage” category for several years.

“We’re tremendously honored to receive this type of validation from our franchisees year after year,” said Tony Lamb, founder and president of Florence, Ky.-based Kona Ice. “You don’t build an empire without supporting your foundation…and that’s our franchise family. I’m proud of the reputation we’ve established, and we’ll continue to invest the time and resources needed to keep our owners satisfied.”

Franchise Business Review, the national franchise market research firm that conducted the “2018 Top Franchises Survey,” provides the only rankings of franchises based solely on actual franchisee satisfaction and performance.

Kona Ice’s franchisees were surveyed on 33 benchmark questions in the areas of financial opportunity, training and support, leadership, operations and product development, core values (e.g., honesty and integrity of franchisor), general satisfaction, and the franchisee community.

In addition to Kona Ice consistently ranking highly on the Franchise Business Review’s “Top Franchises Report”, the brand was recently ranked as a top franchise in Entrepreneur’s 2018 “Franchise 500®” list, which evaluates factors such as costs and fees, size and growth, support, brand strength, and financial strength and stability. All franchises are given a cumulative score based on more than 150 data points, and the 500 franchises with the highest cumulative scores become the Franchise 500® in ranking order. Kona Ice’s continuous spot on the ranking is a testament to its strength as a franchise opportunity. Likewise, Kona Ice was listed on the Franchise Times “Fast & Serious” 2018 list for its systemwide sales growth and unit growth over time.

“There are thousands of successful franchise companies operating in North America, but many of those companies do not offer a solid investment opportunity for the actual franchise owners,” says Eric Stites, CEO of Franchise Business Review. “As an independent research firm, we rate the franchise companies in the marketplace today and identify those that have the highest levels of satisfaction and performance among their franchisees in order to help entrepreneurs when choosing which franchise to invest in. The companies on this year’s list are the top performing brands in the areas critical to their franchisees’ success.”

Providing entrepreneurs interested in investing in the franchise a full suite of support services ranging from initial and ongoing training to sales and marketing programs, the Kona Ice investment ranges in price from $117,125 – $135,925. An initial franchisee fee of $20,000 is required, and finance programs are in place to support qualified entrepreneurs in their Kona Ice investment.

For more information about available franchise opportunities with Kona Ice, please visit:

To learn more about Franchise Business Review’s annual Top 200 ranking, please visit:

About Kona Ice

A true community ally renowned for facilitating endless fundraising options, Kona Ice has given more than $50 million back to neighborhood schools, organizations and teams since its inception in 2007. The brand’s iconic truck offers customers a one-of-a-kind experience, featuring the opportunity to create their own shaved ice on the self-serve Flavorwave™, while enjoying the soothing sights and sounds from the tropics. Currently, there are nearly 1,000 franchise units in more than 47 states. 

About Franchise Business Review

Franchise Business Review (FBR) is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at


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